Providing Key Solutions to your Corporate Training Needs

Trainers and Key Staff

Tom Crawford (Director of Training)
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Tom Crawford is Language Key's Director of Training and oversees the operations in both Hong Kong and China.  He has worked in the private sector and the corporate training industry for the last 12 years in Hong Kong, Singapore and the UK. During this time Tom has delivered numerous corporate training programmes to local and multi-national corporations as well as government departments in Hong Kong and China.

Tom has worked with a diverse clientele throughout his career – including companies from the financial, retail, property development, shipping, media and transportation industries.

Having also been a copywriter, his experience and knowledge give clients a unique perspective into business English, technical writing, and effective communication.

Tom graduated with a BSc Computing for Business degree, and holds a Trinity CertTESOL. He is also a BULATS examiner.

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Garrick Hedges (Senior Corporate Trainer)  ----------------------------------------------------------------------------------------


Originally from Portsmouth in England, Garrick has been delivering workshops and seminars to academic and corporate audiences over the last five years in Hong Kong and the UK.

With both a business and educational background, Garrick has focused on Corporate Training and Management Skills. His well-rounded approach lets him pass on knowledge of how English can be used to effectively communicate in a corporate environment and to deliver excellent customer service. Garrick has taught a range of people from corporate groups to Directors and CEOs.

Garrick has a friendly, inclusive and professional approach to training. He understands the importance of delivering training in a way that meets the needs of clients and students so they can learn effectively.

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Fion Lee (Client Relationship Manager)  ----------------------------------------------------------------------------------------------------

Fion, a native Hongkonger, had the opportunity to live abroad in London to complete her higher education study.

During her time at the University of London, she was one of the core members in the Linguistics Society. Her committee and other Linguistics associations in the United Kingdom worked closely with various International Linguistics Conferences. With her enthusiasm and knowledge in the science of languages, she assisted her professors in a number of tutorial classes.

After graduating from university, she remains passionate about language teaching, as well as communication strategies. Therefore, she decided to work in Language Education when she returned to Hong Kong. She worked as an English teacher for a variety of English centers, Secondary schools, NGOs, and private clients, before she joined The Language Key as the dedicated Client Relationship Manager.

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Henry Hocknell (Senior Corporate Trainer) -------------------------------------------------------------------------------------

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Henry has an extensive background in English language training and has taught English as a foreign language since 2015. Henry is originally from England, where he gained a BA in English Literature before pursuing a teaching career.

Henry’s experience covers general English, Business English and English for specific purposes. He has run courses for exam preparation, such as BULATS, as well as more specialised skills training such as business presentations, business proposals, customer service skills, pronunciation and articulation development, e-mail etiquette, and social English

Henry is an energetic and enthusiastic instructor with an in-depth customer service background. He adopts a communicative approach to his lessons with a focus on student production, to ensure that language, concepts, or skills being taught are both understood and quickly put to use by his students.

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David Phair (Senior Corporate Trainer) -------------------------------------------------------------------------------------

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David Phair, originally from London, has worked in the corporate English training market for the past 14 years, first at the Hong Kong Polytechnic University then with Language Key.

In that time David has delivered more than 500 programs for local companies, multi-national corporations and government departments in Hong Kong, China and Europe. He is also a BULATS examiner.

David uses a personal approach to training that weighs carefully the needs of clients and students then delivers in a practical, accessible and friendly way.

David is also a qualified journalist writing for the media and corporations in Hong Kong, Europe and North America. He has taught journalism at the Chinese University of Hong Kong and is an editorial consultant/copywriter for Credit Suisse.

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Christy Chan (Admin & Design Officer) ----------------------------------------------------------------------------------
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Christy, has recently returned to Hong Kong after studying Art & Design in England for the last nine years.

During her time at University, she was part of the United Kingdom award winning design team.

After graduating from University, she decided to explore a career in design (from graphic to industrial design). As such, she decided to work for a design company in London before she joined The Language Key as Admin & Design Officer.

In her role as Design Officer, Christy is repsonsible for the development and design of core graphics, promotional materials and a variety of other creative tasks for The Language Key.



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Previous Clients

Airport Authority
Allen & Overy
Alliance Boots
Asia Airfreight Terminal
B & Q Asia
Bally Hong Kong
Bank of Communications
Bank of East Asia
Blackrock Hong Kong
Blue Bell
BOC Group Investment
Canon Hong Kong
Cathay Pacific
CCB International
CFL Enterprises
China Development Bank
Citic Pacific
COSCO-HIT Terminals
Deloitte Touche Tomatsu
DHL Express
DLA Piper
Eaton Hotel
Ernst & Young
Estate Agent Authority
Franklin Templeton
Gammon Construction Ltd
Goldman Sachs
Great Eagle
Hang Lung Properties
Hang Seng Bank
HK Trade Dev. Council
Hong Kong and Shanghai Hotel
Hong Kong Housing Authority
Hong Kong International -Terminals
Hong Kong Jockey Club
Hong Kong Monetary Authority
Hong Kong Post
Hong Kong Science and Technology Park
Hotel Icon
Hsin Chong Construction Group Ltd
Hutchison Whampoa Ltd.
ING Asia Pacific
Island Shangri-La
JP Morgan Chase
Kowloon Shangri-La
Langham Hotel
Li & Fung
Manulife Insurance
Marco Polo Hotel Hong Kong
Modern Terminals
Mol Logistics
Novotel Century Hong Kong
Pacific Basin
Philip Morris
Philips Electronics
Renaissance Harbourview
Royal Garden Hotel
SF Express
Sheraton Hotel
Sino Land
SmarTone - Vodafone
Societe Generale
Standard Chartered Bank
Steelcase Hong Kong
Sun Hung Kai Properties
Sun Life
Swire Coca-Cola
Swire Properties
The American Club
The Landmark Mandarin Oriental
The Mira Hong Kong
TUV Rheinland Hong Kong
XL Insurance
Yantian International Container -Terminals