Providing Key Solutions to your Corporate Training Needs

The Language Key - The Corporate Training Process

The Corporate Training Process

Every one of our clients is different. However, our usual approach is to include some, if not all, of the steps below:

  1. Contact and Conceptualisation
    Client provides us with information on the type of course they want to run, and the positions and English proficiency of the participants. This is may done by email or by arranging a face-to-face meeting.
     
  2. Needs Analysis / Assessment
    We conduct research into the client's precise needs and determine the necessary logistics of the course. We send a detailed proposal to the client to consider. One of our corporate trainers will be assigned to the programme based on the needs of the client. Our trainers have very busy schedules so are unable to meet travel to the client's premises. However, we can arrange for clients to have a Skype video call or telephone call with the trainer before the course starts.
     
  3. Design and Development
    Once the client selects us as the course provider, we create a course outline which is acceptable to the client.
     
  4. Evaluation and Quality Assurance
    We conduct pre-course assessments (generic or customized), discuss learning needs with key personnel, collect writing samples, determine spoken scenarios, develop outlines of transcripts, etc to add customisation to the course. The pre-course assessment process also allows the client to select the participants suitable to attend the course.
     
  5. Conduct Training and Delivery
    We deliever the training according to the agreed schedule. Training content is prepared in stages in order to fine tune it to the needs of the participants. Mid-course observations are conducted. A dedicated client relationship manager constantly liaises with HR and facilitates course logistics.
     
  6. Assessment and Certification
    We conduct post-course assessments (generic or customized).
     
  7. General Assessment and Client Report Back
    We present the client with individual reports, certificates and a course report (written by the trainer). We also like to meet the client at this point to discuss the course and whether the objectives of the course have been met. This also gives us an opportunity to discuss further training needs.

 

Previous Clients

Airport Authority
Allen & Overy
Alliance Boots
Asia Airfreight Terminal
B & Q Asia
Bally Hong Kong
Bank of Communications
Bank of East Asia
Blackrock Hong Kong
Blue Bell
BOC Group Investment
Canon Hong Kong
Cathay Pacific
CCB International
CFL Enterprises
China Development Bank
Citibank
Citic Pacific
CLP
COSCO-HIT Terminals
Deloitte Touche Tomatsu
DHL Express
DLA Piper
Earthwatch
Eaton Hotel
Ernst & Young
Estate Agent Authority
Franklin Templeton
Gammon Construction Ltd
Goldman Sachs
Great Eagle
Hang Lung Properties
Hang Seng Bank
HK Trade Dev. Council
Hong Kong and Shanghai Hotel
Hong Kong Housing Authority
Hong Kong International -Terminals
Hong Kong Jockey Club
Hong Kong Monetary Authority
Hong Kong Post
Hong Kong Science and Technology Park
Hotel Icon
Hsin Chong Construction Group Ltd
Hutchison Whampoa Ltd.
ICAC
ING Asia Pacific
Island Shangri-La
JP Morgan Chase
KFC
Kodak
Kowloon Shangri-La
Langham Hotel
Li & Fung
Maersk
Manulife Insurance
Marco Polo Hotel Hong Kong
Modern Terminals
Mol Logistics
MTRC
Nomura
Novotel Century Hong Kong
Pacific Basin
PCCW
Philip Morris
Philips Electronics
PricewaterhouseCoopers
Renaissance Harbourview
Royal Garden Hotel
SF Express
Sheraton Hotel
Sino Land
SmarTone - Vodafone
Societe Generale
Standard Chartered Bank
Steelcase Hong Kong
Sun Hung Kai Properties
Sun Life
Swire Coca-Cola
Swire Properties
The American Club
The Landmark Mandarin Oriental
The Mira Hong Kong
TUV Rheinland Hong Kong
Wallem
XL Insurance
Yantian International Container -Terminals
Zegna