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The Language Key - Key Staff

Tom Crawford (Director of Training) ----------------------------------------------------------------------------------
SAM 28751

Tom Crawford is the Director of Training for The Language Key.  He has worked in the private sector and the corporate training industry for the last 12 years in the UK, Singapore and Hong Kong. During this time Tom has delivered numerous corporate training programmes to local and multi-national corporations as well as government departments in Hong Kong and China.

Tom has worked with a diverse clientele throughout his career – including companies from the financial, retail, property development, shipping, media and transportation industries.

Having also been a copywriter, his experience and knowledge give clients a unique perspective into business English, technical writing, and effective communication.

Tom graduated with a BSc Computing for Business degree, and holds a Trinity CertTESOL. He is also a BUTATS examiner.

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Fion Lee (Client Relationship Manager)  ----------------------------------------------------------------------------------------------------
 Fion Lee

Fion, a native Hongkonger, had the opportunity to live abroad in London to complete her higher education study.

During her time at the University of London, she was one of the core members in the Linguistics Society. Her committee and other Linguistics associations in the United Kingdom worked closely with various International Linguistics Conferences. With her enthusiasm and knowledge in the science of languages, she assisted her professors in a number of tutorial classes.

After graduating from university, she remains passionate about language teaching, as well as communication strategies. Therefore, she decided to work in Language Education when she returned to Hong Kong. She worked as an English teacher for a variety of English centers, Secondary schools, NGOs, and private clients, before she joined The Language Key as the dedicated Client Relationship Manager.

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Desmond D'Silva (Senior Corporate Trainer) -------------------------------------------------------------------------------------

 Desmond DSilva Photo

Originally from the United States, Desmond specialises in teaching written and spoken English both academically and professionally within the business sector. Before relocating to Hong Kong, he tutored young college students in the Journalism program at the University of North Texas.

Prior to working as a corporate trainer, he spent eight years in the Marketing industry as a Account & Brand Manager. During this time, he partnered with advertising agencies to undertake small to large branding projects while ensuring constant communication with the client. His developed knowledge of Business Communications and Account Management provides valuable insight into proper English training.

He previously worked in Sales, where his role transitioned between B2B and retail sales. As a sales representative, he consistently spoke with customers, identified their needs and relayed additional product information when asked to do so. This experience provides unique and effective communication strategies, as well as determining the needs of others.

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David Phair (Senior Corporate Trainer) ----------------------------------------------------------------------------------------------------

david senior trainer

David Phair, originally from London, has worked in the corporate English training market for the past 14 years, first at the Hong Kong Polytechnic University then with Language Key.

In that time David has delivered more than 500 programs for local companies, multi-national corporations and government departments in Hong Kong, China and Europe. He is also a BULATS examiner.

David uses a personal approach to training that weighs carefully the needs of clients and students then delivers in a practical, accessible and friendly way.

David is also a qualified journalist writing for the media and corporations in Hong Kong, Europe and North America. He has taught journalism at the Chinese University of Hong Kong and is an editorial consultant/copywriter for Credit Suisse.

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Previous Clients

Airport Authority
Allen & Overy
Alliance Boots
Asia Airfreight Terminal
B & Q Asia
Bally Hong Kong
Bank of Communications
Bank of East Asia
Blackrock Hong Kong
Blue Bell
BOC Group Investment
Canon Hong Kong
Cathay Pacific
CCB International
CFL Enterprises
China Development Bank
Citibank
Citic Pacific
CLP
COSCO-HIT Terminals
Deloitte Touche Tomatsu
DHL Express
DLA Piper
Earthwatch
Eaton Hotel
Ernst & Young
Estate Agent Authority
Franklin Templeton
Gammon Construction Ltd
Goldman Sachs
Great Eagle
Hang Lung Properties
Hang Seng Bank
HK Trade Dev. Council
Hong Kong and Shanghai Hotel
Hong Kong Housing Authority
Hong Kong International -Terminals
Hong Kong Jockey Club
Hong Kong Monetary Authority
Hong Kong Post
Hong Kong Science and Technology Park
Hotel Icon
Hsin Chong Construction Group Ltd
Hutchison Whampoa Ltd.
ICAC
ING Asia Pacific
Island Shangri-La
JP Morgan Chase
KFC
Kodak
Kowloon Shangri-La
Langham Hotel
Li & Fung
Maersk
Manulife Insurance
Marco Polo Hotel Hong Kong
Modern Terminals
Mol Logistics
MTRC
Nomura
Novotel Century Hong Kong
Pacific Basin
PCCW
Philip Morris
Philips Electronics
PricewaterhouseCoopers
Renaissance Harbourview
Royal Garden Hotel
SF Express
Sheraton Hotel
Sino Land
SmarTone - Vodafone
Societe Generale
Standard Chartered Bank
Steelcase Hong Kong
Sun Hung Kai Properties
Sun Life
Swire Coca-Cola
Swire Properties
The American Club
The Landmark Mandarin Oriental
The Mira Hong Kong
TUV Rheinland Hong Kong
Wallem
XL Insurance
Yantian International Container -Terminals
Zegna

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